Frequently Asked Questions (FAQ)

General

Q: What is Vintagioo?
A: Vintagioo is an online store offering a wide range of unique and vintage-inspired products.

Q: How can I contact customer service?
A: You can contact us via email at Support@Vintagioo.com or call us at +1-888-707-5565.

Orders

Q: How do I place an order?
A: Browse our products, add your desired items to the cart, and proceed to checkout. Follow the prompts to complete your purchase.

Q: Can I change or cancel my order?
A: Please contact us as soon as possible if you need to change or cancel your order. We will do our best to accommodate your request.

Shipping

Q: Do you offer international shipping?
A: Yes, we ship worldwide. Please note that customs fees, duties, and taxes may apply.

Q: How long does shipping take?
A: Standard shipping typically takes 10-20 business days. Express shipping options are available for faster delivery.

Q: How can I track my order?
A: Once your order has shipped, you will receive a confirmation email with a tracking number. Use this number to track your package on our Track Package page.

Returns & Exchanges

Q: What is your return policy?
A: We accept returns within 30 days of purchase. Items must be unused and in their original condition. Please visit our Returns Policy page for more details.

Q: How do I return an item?
A: Contact our customer service team at Support@Vintagioo.com for instructions on how to return your item.

Q: Can I exchange an item?
A: Yes, exchanges are accepted within 30 days of purchase. Please contact our customer service for assistance.

Payments

Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express) and PayPal.

Q: Is my payment information secure?
A: Yes, we use SSL encryption to ensure your payment information is secure.

Products

Q: Do you offer product warranties?
A: Yes, we offer warranties on select products. Please check the product details for warranty information.

Q: How can I find more information about a product?
A: Each product page includes detailed information and specifications. If you need further assistance, feel free to contact us.

Miscellaneous

Q: Do you offer gift cards?
A: Yes, we offer gift cards in various denominations. Visit our Gift Cards page to purchase one.

Q: How can I stay updated on new products and promotions?
A: Subscribe to our newsletter at the bottom of the homepage to receive updates on new arrivals and exclusive offers.